Privacy Policy
Effective Date: December 2024
1. Introduction
J Munoz Truck Parking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, parking facilities, and services. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Vehicle information (license plate, make, model)
- Company name and DOT number
- Driver's license information
- Payment information (credit card details, billing address)
- Reservation and booking details
2.2 Automatically Collected Information
When you use our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
- Location data (with your permission)
2.3 Security Camera Footage
Our parking facilities are equipped with security cameras for safety and security purposes. Video recordings may capture images of individuals and vehicles on our premises.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Process reservations and provide parking services
- Process payments and send transaction receipts
- Send confirmation emails and reservation reminders
- Communicate important updates about your reservation
- Respond to customer inquiries and provide support
- Improve our services and website functionality
- Ensure safety and security of our facilities
- Comply with legal obligations and enforce our policies
- Send marketing communications (with your consent)
- Analyze usage patterns to improve our services
4. SMS and Mobile Data Privacy
If you opt in to receive SMS messages:
- We use your mobile number solely for business communications
- Message frequency varies based on your reservations and preferences
- Message and data rates may apply per your carrier plan
- You may opt out at any time by replying STOP
- We do not sell or share your mobile number with third parties for marketing
5. Information Sharing and Disclosure
5.1 We Do Not Sell Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5.2 Limited Sharing
We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and providing services (payment processors, email services, SMS providers)
- Legal Requirements: When required by law, subpoena, or court order
- Protection of Rights: To protect our rights, property, or safety, or that of our customers and others
- Business Transfers: In connection with a merger, sale, or transfer of business assets
- With Your Consent: When you explicitly agree to sharing for a specific purpose
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure servers and data storage systems
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- Operational and business needs
- Your continued use of our services
8. Your Rights and Choices
8.1 Access and Correction
You have the right to access and update your personal information. You can do this by contacting us using the information provided below.
8.2 Opt-Out of Communications
You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly. For SMS messages, reply STOP to opt out.
8.3 Data Deletion
You may request deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.
8.4 Do Not Track
Our website does not currently respond to "Do Not Track" browser signals. However, you can control cookies through your browser settings.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide targeted content and features
You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
12. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided below.
13. International Users
Our services are intended for users in the United States. If you access our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date." Your continued use of our services after changes constitutes acceptance of the updated policy.
15. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us at: